Terms of Use
1. DEFINITIONS AND INTERPRETATION
1.1 Definitions
In these Terms of Use, unless the context otherwise requires, the following terms shall
have the meanings set forth below:
“Account” means the user account created by a User to access and use the App.
“App” or “Aurator” means the Aurator mobile application and/or web platform, including all features, functionalities, content, and services provided through www.aurator.app and associated mobile applications.
“Company”, “we”, “us”, or “our” means MyIntellify Technologies India Private Limited, a private limited company incorporated under the Companies Act, 2013, bearing CIN: U58200KA2025PTC198453, with its registered office at HSR Sector 6, 14th Cross Road, L 158, 5th Main Rd, Sector 6, Bengaluru, Karnataka 560102, India.
“Consumer Protection Act” means the Consumer Protection Act, 2019, as amended from time to time.
“Content” means all text, graphics, images, music, software, audio, video, information, and other materials available through the App.
“FEMA” means the Foreign Exchange Management Act, 1999, as amended from time to time.
“Force Majeure Event” means any event or circumstance beyond the reasonable control of a party, including but not limited to acts of God, natural disasters, epidemics, pandemics, terrorism, war, governmental actions, strikes, fires, floods, power failures, or internet service disruptions.
“GST” means Goods and Services Tax levied under the Central Goods and Services Tax Act, 2017, the State Goods and Services Tax Act, 2017, and/or the Integrated Goods and Services Tax Act, 2017, as applicable.
“INR” means Indian Rupees, the lawful currency of the Republic of India.
“Intellectual Property Rights” means all patents, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
“IT Act” means the Information Technology Act, 2000, as amended from time to time.
“Payment Gateway” means Razorpay or any other third-party payment service provider engaged by the Company from time to time to process payments.
“Personal Data” means any information relating to an identified or identifiable natural person as defined under applicable data protection laws.
“Privacy Policy” means the Company’s privacy policy available at www.aurator.app/privacy, as may be amended from time to time.
“Profile” means a user profile created within an Account for individual personalisation of the Services.
“Services” means all features, functionalities, content, and services made available through the App.
“Subscription” or “Subscription Plan” means any of the Free Plan, Monthly Plan, or Yearly Plan offered by the Company.
“Subscription Fee” means the amount payable for a Monthly Plan or Yearly Plan as specified in Section 7.
“Terms” or “Terms of Use” means these Terms of Use, including all schedules, annexures, and documents incorporated by reference.
“User”, “you”, or “your” means any person or entity that accesses or uses the App, whether as a registered user or a visitor.
“User Content” means any content, data, information, text, graphics, photographs, profiles, audio, video, or other materials that a User uploads, submits, posts, or otherwise makes available through the App.
1.2 Interpretation
(a) References to statutory provisions include those provisions as amended, extended, or re-enacted from time to time, and any subordinate legislation made under them.
(b) Headings are for convenience only and do not affect the interpretation of these
Terms.
(c) Words in the singular include the plural and vice versa.
(d) A reference to a person includes natural persons, companies, corporations, partnerships, and other legal entities.
(e) The words “include” and “including” are not words of limitation.
2. ACCEPTANCE OF TERMS
2.1 These Terms constitute a legally binding agreement between you and the Company governing your access to and use of the App and Services.
2.2 By accessing, downloading, installing, or using the App, you:
(a) Acknowledge that you have read and understood these Terms;
(b) Agree to be bound by these Terms and our Privacy Policy;
(c) Represent and warrant that you have the legal capacity to enter into these Terms;
(d) Agree to comply with all applicable laws and regulations.
2.3 If you do not agree to these Terms, you must immediately cease all use of the App and uninstall the App from your device.
2.4 These Terms apply to all Users, whether accessing the App as a registered user or a visitor.
2.5 By using the App on behalf of an organisation, company, or other legal entity, you represent and warrant that:
(a) You are authorised to bind such entity to these Terms;
(b) References to “you” and “your” in these Terms refer to both you as an individual and the entity you represent.
3. ABOUT AURATOR AND CONTACT INFORMATION
3.1 Company Details
Name: MyIntellify Technologies India Private Limited
CIN: U58200KA2025PTC198453
Registered Office: HSR Sector 6, 14th Cross Road, L 158, 5th Main Rd, Sector 6, Bengaluru, Karnataka 560102, India
Email: info@myintellify.ai
Support Email: support@aurator.app
Contact Number: +91-89711-62502
Website: www.aurator.app
3.2 Jurisdiction
The App is operated from India and is intended for use by persons residing in India, Nepal, and Bhutan. The Company makes no representation that the Content or Services are appropriate for use in other locations. Access to the App from territories where the Content or Services are illegal is prohibited.
3.3 Grievance Officer
In accordance with the IT Act and rules made thereunder, the Company has appointed a Grievance Officer to address complaints and grievances. The contact details of the Grievance Officer are provided in Section 19 of these Terms.
4. ELIGIBILITY
4.1 Age Requirement: You must be at least 18 years of age to create an Account, subscribe to paid plans, or use the App independently.
4.2 Minors: If you are under 18 years of age, you may use the App only with the involvement, consent, and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
4.3 Legal Capacity: By using the App, you represent and warrant that:
(a) You have the legal capacity and authority to enter into these Terms;
(b) You are not legally prohibited from accessing or using the Services;
(c) All information provided by you is accurate, current, and complete;
(d) You will maintain the accuracy of such information.
4.4 Geographic Restrictions: The Services are intended for use in India, Nepal, and Bhutan. Use of the Services from other locations may be restricted or prohibited.
4.5 The Company reserves the right to refuse service, terminate Accounts, or cancel Subscriptions at its sole discretion if eligibility requirements are not met or if the Company believes that your use of the App violates these Terms or applicable law.
5. LICENSE GRANT AND RESTRICTIONS
5.1 License Grant
Subject to your compliance with these Terms, the Company grants you a limited, nonexclusive, non-transferable, non-sublicensable, revocable license to:
(a) Download, install, and use the App on devices that you own or control; and
(b) Access and use the Services solely for your personal, non-commercial purposes.
5.2 License Restrictions
You shall not, and shall not permit any third party to:
(a) Copy, modify, create derivative works of, reverse engineer, reverse assemble, disassemble, or decompile the App or any portion thereof;
(b) Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices on or in the App;
(c) Use the App for any illegal purpose or in violation of any applicable laws or regulations;
(d) Use the App to transmit any malicious code, viruses, or harmful components;
(e) Attempt to gain unauthorised access to the App, servers, networks, or systems connected to the App;
(f) Use any automated means, including robots, crawlers, or scrapers, to access the App;
(g) Interfere with or disrupt the integrity or performance of the App or the data contained therein;
(h) Sell, rent, lease, sublicense, distribute, or otherwise transfer rights to the App;
(i) Use the App for commercial purposes or on behalf of any third party without prior written consent from the Company;
(j)Frame, mirror, or incorporate the App or any portion thereof into any other website or service;
(k) Bypass or circumvent any security features or access controls of the App.
5.3 Reservation of Rights
All rights not expressly granted to you in these Terms are reserved by the Company. The App and Services are licensed, not sold, to you.
6. USER ACCOUNTS AND PROFILES
6.1 Account Creation
6.1.1 To access certain features of the App, you must create an Account by providing accurate and complete information as prompted by the registration form.
6.1.2 You are responsible for:
(a) Maintaining the confidentiality of your Account credentials (username, password, etc.);
(b) All activities that occur under your Account;
(c) Immediately notifying the Company at support@aurator.app if you suspect any unauthorised use of your Account or breach of security.
6.1.3 The Company shall not be liable for any loss or damage arising from your failure
to comply with this Section 6.1.
6.2 Account Information
6.2.1 You agree to provide accurate, current, and complete information during the registration process and to update such information to maintain its accuracy.
6.2.2 The Company reserves the right to suspend or terminate your Account if any information provided is inaccurate, fraudulent, not current, or incomplete.
6.3 Profiles
6.3.1 Each Account may create up to three (3) Profiles for individual personalisation of the Services.
6.3.2 Profiles are intended for personal use only and may not be shared, transferred, or sold to third parties.
6.3.3 You are responsible for all activities conducted through your Profiles.
6.4 Account Security
6.4.1 You must not:
(a) Share your Account credentials with any third party;
(b) Allow any third party to access your Account;
(c) Use another person’s Account without permission.
6.4.2 If you become aware of any unauthorised use of your Account, you must immediately:
(a) Change your password;
(b) Notify the Company at support@aurator.app.
6.5 Account Termination by User
You may terminate your Account at any time by:
(a) Using the account deletion feature in the App settings; or
(b) Contacting support@aurator.app with your request.
Upon termination, you remain obligated to pay all outstanding Subscription Fees.
7. SUBSCRIPTION PLANS
The Company offers the following Subscription Plans:
7.1 FREE PLAN
7.1.1 Features
The Free Plan provides limited access to the App for up to 3 hours (180 minutes) or 7 sessions per week, whichever limit is reached first.
7.1.2 Modification or Discontinuation
The Company reserves the right to modify, suspend, or discontinue the Free Plan at any time by providing 30 (thirty) days’ prior written notice to users via email or in-app notification, except in the following circumstances, where immediate suspension may occur without prior notice:
(a) Changes in applicable law or regulatory requirements;
(b) Court orders or directions from competent authorities;
(c) Suspected fraud, security breaches, or unauthorised access;
(d) Material breach of these Terms by the User;
(e) Technical failures or Force Majeure Events.
7.1.3 Transition
In the event of discontinuation under Clause 7.1.2, users shall be provided with a reasonable opportunity to:
(a) Migrate to a paid Subscription Plan;
7.1.4 No Refund
As the Free Plan involves no payment, no refunds are available.
7.2 MONTHLY PLAN
7.2.1 Pricing and Billing
(a) Subscription Fee: INR 99 (Rupees Ninety-Nine only) per month, inclusive of applicable GST and other taxes as per prevailing rates.
(b) Billing Cycle: The Subscription Fee shall be charged immediately upon subscription and thereafter on the same calendar date each subsequent month in advance for the next 30-day period.
(c) Auto-Renewal: The Monthly Plan shall automatically renew at the end of each billing cycle unless cancelled by you at least 7 (seven) days prior to the renewal date.
7.2.2 Usage Terms
(a) Daily Usage Limit: Up to 30 (thirty) minutes per day.
(b) Non-Accumulation: Unused minutes on any given day shall not carry forward or accumulate to subsequent days.
(c) Additional Usage:
India: Additional usage beyond the daily limit shall be charged at INR 15 (Rupees Fifteen only) per block of 15 minutes.
Nepal and Bhutan: The equivalent amount in local currency based on the prevailing exchange rate on the transaction date as determined by the Payment Gateway.
(d) Usage Tracking: Usage shall be tracked automatically by the App. You may view your usage history in your Account dashboard.
7.2.3 Payment Method
Payments shall be processed through the Payment Gateway (currently Razorpay) or such other payment service provider as the Company may designate from time to time, upon providing 15 (fifteen) days’ prior notice.
7.2.4 Payment Authorisation
By subscribing, you authorise the Company and/or the Payment Gateway to charge the Subscription Fee and any additional usage charges to your chosen payment method.
7.2.5 Payment Failure
In case of payment failure due to insufficient funds, expired cards, or other reasons:
(a) Your Subscription may be suspended until payment is successfully processed.
(b) You shall remain liable for all outstanding fees;
(c) The Company may impose late payment fees or restrictions on access.
7.2.6 Price Modifications
(a) The Company may revise the Subscription Fee by providing 30 (thirty) days’ prior written notice via email registered with your Account and/or in-app notification.
(b) You shall have the option to:
- Accept the revised pricing and continue your Subscription; or
- Cancel your Subscription without penalty within the notice period in accordance with
Section 9.
(c) Continued use of the Services after expiry of the notice period shall constitute
acceptance of the revised pricing.
(d) Any price increase shall apply only from the next billing cycle following the notice period.
7.3 YEARLY PLAN
7.3.1 Pricing and Billing
(a) Subscription Fee: INR 999 (Rupees Nine Hundred Ninety-Nine only) per annum, inclusive of applicable GST and other taxes as per prevailing rates.
(b) Billing Cycle: The Subscription Fee shall be charged immediately upon subscription in advance for a 365-day period.
(c) Auto-Renewal: The Yearly Plan shall automatically renew at the end of the subscription year unless cancelled by you at least 7 (seven) days prior to the renewal date.
7.3.2 Usage Terms
(a) Daily Usage Limit: Up to 30 (thirty) minutes per day.
(b) Non-Accumulation: Unused minutes on any given day shall not carry forward
or accumulate to subsequent days.
(c) Additional Usage:
India: Additional usage beyond the daily limit shall be charged at INR 15 (Rupees Fifteen only) per 15-minute block.
Nepal and Bhutan: The equivalent amount in local currency based on the prevailing exchange rate on the transaction date as determined by the Payment Gateway.
7.3.3 Payment Terms
Payment processing and authorisation shall be governed by Clauses 7.2.3, 7.2.4, and 7.2.5.
7.3.4 Price Modifications
(a) The Company may revise the Subscription Fee for new subscriptions or renewals by providing 30 (thirty) days’ prior written notice via email and/or in app notification.
(b) Existing yearly subscriptions shall remain at the rate agreed upon at the time of subscription for the duration of that subscription period.
(c) Upon renewal, the revised rate (if any) shall apply unless you cancel prior to the renewal date.
7.4 General Terms Applicable to All Plans
7.4.1 Auto-Renewal Notifications
You shall receive a reminder notification at least 7 (seven) days before auto-renewal.
7.4.2 Payment Gateway Changes
The Company may change its Payment Gateway provider upon providing 15 (fifteen) days’ prior notice via email or in-app notification. Your stored payment information shall be handled in accordance with:
(a) Applicable data protection laws;
(b) Payment Card Industry Data Security Standard (PCI-DSS);
(c) The Company’s Privacy Policy.
7.4.3 Taxes
(a) All Subscription Fees are inclusive of applicable GST.
(b) Any changes in tax rates or the introduction of new taxes shall be reflected in the Subscription Fee with appropriate notice.
7.4.4 Service Deficiency
In the event of service deficiencies, users may file a complaint by emailing support@aurator.app. The Company shall:
(a) Acknowledge complaints within 48 hours;
(b) Endeavour to resolve them within 15 working days.
Users may escalate unresolved grievances in accordance with the Grievance Redressal Mechanism outlined in Section 19.
8. PAYMENT TERMS
8.1 Accepted Payment Methods: The Company accepts payments through credit cards, debit cards, net banking, UPI, wallets, and other payment methods as may be made available through the Payment Gateway.
8.2 Currency: All payments shall be processed in INR unless otherwise specified for Nepal and Bhutan.
8.3 Third-Party Charges: The Company is not responsible for any charges imposed by:
(a) Your bank or financial institution (including but not limited to foreign transaction fees, currency conversion fees, overdraft fees, or insufficient funds fees);
(b) Network providers or internet service providers;
(c) The Payment Gateway (except charges expressly disclosed by the Company).
8.4 Verification: The Company reserves the right to verify your payment information and identity. You may be required to provide additional documentation to prevent fraud or comply with regulatory requirements under:
(a) The Prevention of Money-Laundering Act, 2002;
(b) Know Your Customer (KYC) norms;
(c) Other applicable laws and regulations.
8.5 Failed Transactions: If a payment transaction fails:
(a) You shall receive a notification via email and/or in-app;
(b) You must update your payment information or retry the payment within 7 (seven) days;
(c) Failure to complete payment may result in suspension or termination of your Subscription.
8.6 Chargebacks and Reversals: Unauthorised chargebacks or payment reversals may result in:
(a) Immediate suspension or termination of your Account;
(b) Legal action to recover amounts due;
(c) Reporting to the appropriate authorities for fraud.
8.7 Pricing Errors: The Company reserves the right to correct any pricing errors on the App or in communications sent to you. If a product or service is incorrectly priced, the Company may cancel or refuse orders placed at the incorrect price.
9. CANCELLATION AND REFUNDS
9.1 Cancellation Process
9.1.1 You may cancel your Monthly or Yearly Plan by:
(a) Using the cancellation feature in the App settings; or
9.1.2 The Company shall acknowledge receipt of your cancellation request with immediate effect.
9.2 Monthly Plan Cancellation
9.2.1 Upon cancellation:
(a) Your Subscription shall remain active until the end of the current billing cycle;
(b) Access to paid features shall cease at the end of the billing cycle.
(c) You shall not be charged for subsequent billing cycles.
9.2.2 Refunds:
(a) No refunds shall be provided for the unused portion of the current billing cycle,
except: - Where mandated under the Consumer Protection Act; or - In case of service deficiency attributable to the Company (as determined in the Comp
any's reasonable discretion).
(b) If the Company fails to provide the Services as promised due to technical failure,
breach of these Terms by the Company, or other reasons attributable to the
Company, you shall be entitled to a pro-rata refund or Top-Up Minutes for the
unutilized period.
9.3 Yearly Plan Cancellation
9.3.1 Cooling-Off Period:
If you cancel within 14 (fourteen) days of subscription and have not used any of the
Services, you shall be entitled to a full refund of the Subscription Fee.
9.3.2 No Refund shall be provided if:
(a) The User has materially breached these Terms;
(b) The cancellation is due to reasons attributable to the User;
(c) The request is made fraudulently or in bad faith.
9.4 Refund Processing
9.4.1 Approved refunds shall be processed within 15 (fifteen) working days from the date of approval.
9.4.2 Refunds shall be credited to the original payment method used for the transaction.
9.4.3 The Company shall not be liable for delays in refund processing due to issues with the Payment Gateway, banks, or other third parties.
9.4.4 In case of cross-border transactions (Nepal and Bhutan), refunds shall be subject to:
(a) FEMA regulations;
(b) Exchange rate fluctuations;
(c) Processing fees charged by intermediary banks or payment service providers.
9.5 Refund Exceptions
No refunds shall be provided for:
(a) Additional usage charges beyond the daily limit;
(b) Promotional or discounted subscriptions (unless otherwise specified);
(c) Gift subscriptions or subscriptions purchased through third parties.
10. INDIA-SPECIFIC PROVISIONS
10.1 Compliance with Indian Laws
10.1.1 These Terms are governed by and construed in accordance with the laws of India, including but not limited to:
(a) The Information Technology Act, 2000 and rules thereunder;
(b) The Consumer Protection Act, 2019;
(c) The Indian Contract Act, 1872;
(d) Foreign Exchange Management Act, 1999 (FEMA) (where applicable);
(e) Goods and Services Tax Act, 2017;
(f) The Payment and Settlement Systems Act, 2007.
10.2 Transactions for Nepal and Bhutan
10.2.1 Transactions originating from or directed to Nepal and Bhutan shall comply with FEMA and applicable Reserve Bank of India (RBI) regulations.
10.2.2 Currency conversion shall be at rates determined by the Payment Gateway on
the transaction date. The Company shall not be liable for fluctuations in exchange rates.
10.2.3 You acknowledge and agree that:
(a) The Company may require additional documentation for cross-border transactions.
(b) Processing times may be longer for international transactions.
(c) Additional fees or charges may apply as determined by the Payment Gateway or intermediary banks.
10.2.4 For remittances to Nepal and Bhutan, the Company shall comply with:
(a) RBI’s Liberalised Remittance Scheme (LRS), where applicable;
(b) FEMA regulations on current account transactions;
(c) Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) requirements.
10.3 GST and Tax Compliance
10.3.1 All prices are inclusive of GST at prevailing rates.
10.3.2 GST invoices shall be generated automatically and made available in your Account dashboard.
10.3.3 Any changes in tax rates or new taxes imposed by law shall be passed on to users with appropriate notice as per Section 7.
10.3.4 The Company’s GSTIN (Goods and Services Tax Identification Number) is: [To be inserted upon GST registration]
10.4 Consumer Rights Under Consumer Protection Act, 2019
10.4.1 You have the right to:
(a) Receive information about the quality, quantity, potency, purity, standard, and price of the Services;
(b) Be protected against unfair trade practices;
(c) Seek redressal against unfair or restrictive trade practices;
(d) Consumer education.
10.4.2 The Company is committed to fair business practices and consumer protection in accordance with the Consumer Protection Act, 2019.
10.5 Data Localisation and Privacy
10.5.1 The Company shall comply with the IT Act and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
10.5.2 Sensitive personal data or information shall be:
(a) Stored on servers located in India or in jurisdictions with adequate data protection laws;
(b) Transferred outside India only with your explicit consent and in compliance with applicable laws;
(c) Protected in accordance with reasonable security practices and procedures.
10.5.3 The Company may be required to share your information with government authorities in compliance with lawful orders under the IT Act or other applicable laws.
10.6 Digital Signature and Electronic Records
10.6.1 These Terms constitute an electronic record under the IT Act and rules made thereunder.
10.6.2 This electronic record is generated by a computer system and does not require any physical or digital signatures.
10.6.3 Your acceptance of these Terms through electronic means constitutes your digital signature and agreement to be bound by these Terms.
11. USER CONTENT AND INTELLECTUAL PROPERTY
11.1 User Content
11.1.1 Ownership:
You retain ownership of all User Content that you submit, post, or display through the App.
11.1.2 License Grant to Company:
By submitting, posting, or displaying User Content through the App, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:
(a) Use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such User Content in any and all media or distribution methods (now known or later developed);
(b) Make your User Content available to other companies, organisations, or
individuals for the syndication, broadcast, distribution, or publication of such User Content on other media and services;
(c) Use your User Content for the purpose of providing, improving, and promoting the Services.
11.1.3 License Grant to Other Users:
You also grant each User of the App a non-exclusive license to access your User Content through the App, and to use, reproduce, distribute, display, and perform such User Content as permitted through the functionality of the App and under these Terms.
11.1.4 Duration:
The licenses granted by you shall continue until you remove your User Content from the App or terminate your Account, except that:
(a) Copies of User Content shared with others may continue to exist;
(b) The Company may retain archived copies for backup, legal, or regulatory purposes.
11.2 User Content Representations and Warranties
You represent and warrant that:
(a) You own or have the necessary licenses, rights, consents, and permissions to use and authorize the Company to use all Intellectual Property Rights in your User Content;
(b) Your User Content does not and will not:
(i) Infringe, violate, or misappropriate any third-party rights, including Intellectual Property Rights, privacy rights, or publicity rights;
(ii) Contain any content that is unlawful, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, or violate any law;
(iii) Contain any viruses, malware, or other harmful code.
11.3 Content Standards
You agree not to upload, post, or transmit User Content that:
(a) Is false, misleading, or deceptive;
(b) Infringes any patent, trademark, trade secret, copyright, or other Intellectual Property Rights of any third party;
(c) Violates any law or regulation;
(d) Is defamatory, obscene, pornographic, vulgar, or offensive;
(e) Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group;
(f) Is violent or threatening or promotes violence or actions that are threatening to any person or entity;
(g) Promotes illegal or harmful activities or substances;
(h) Contains personal information of third parties without their consent.
11.4 Monitoring and Enforcement
11.4.1 The Company has the right, but not the obligation, to:
(a) Monitor User Content;
(b) Remove or refuse to post any User Content that violates these Terms or is
otherwise objectionable;
(c) Terminate or suspend your Account for violations of these Terms.
11.4.2 The Company is not responsible for User Content and does not endorse any opinion contained in User Content.
11.5 Company’s Intellectual Property Rights
11.5.1 All Content, features, and functionality of the App, including but not limited to:
(a) Text, graphics, logos, icons, images, audio clips, video clips, and software;
(b) Compilation, organisation, and display of Content.
(c) The “look and feel” of the App;
are owned by the Company, its licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other Intellectual Property Rights laws.
11.5.2 The Company name, the Company logo, the Aurator name, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.
11.5.3 Except as expressly provided in these Terms, no part of the App and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without the Company’s express prior written consent.
12. PROHIBITED CONDUCT
You agree that you will not:
12.1 Use the App in any manner that could disable, overburden, damage, or impair the App or interfere with any other party’s use of the App;
12.2 Use any robot, spider, or other automatic device, process, or means to access the App for any purpose, including monitoring or copying any of the material on the App;
12.3 Use any manual process to monitor or copy any of the material on the App or for any other unauthorised purpose without our prior written consent.
12.4 Use any device, software, or routine that interferes with the proper working of the App;
12.5 Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
12.6 Attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of the App, the server on which the App is stored, or any server, computer, or database connected to the App;
12.7 Attack the App via a denial-of-service attack or a distributed denial-of-service attack;
12.8 Otherwise attempt to interfere with the proper working of the App;
12.9 Use the App to:
(a) Transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;
(b) Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity;
(c) Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the App, or which, as determined by us, may harm the Company or users of the App or expose them to liability;
12.10 Violate any applicable laws or regulations, including but not limited to:
(a) The IT Act;
(b) The Indian Penal Code, 1860;
(c) The Copyright Act, 1957;
(d) The Trade Marks Act, 1999;
(e) Any other applicable intellectual property laws;
12.11 Use the App to collect or store personal data about other users without their express consent;
12.12 Use the App for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms;
12.13 Remove, alter, or obscure any copyright, trademark, or other proprietary rights notice on the App or in any Content obtained from the App;
12.14 Create derivative works based on the App or any Content (except User Content that you have uploaded);
12.15 Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the App;
12.16 Make any unauthorised use of the App, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences;
12.17 Circumvent, disable, or otherwise interfere with security-related features of the App, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the App and/or the Content contained therein;
12.18 Engage in any automated use of the system, such as using scripts to add friends or send comments or messages;
12.19 Use the App in a manner inconsistent with any applicable laws or regulations.
Consequences of Prohibited Conduct:
Violation of any provision of this Section 12 may result in:
(a) Immediate termination of your Account and Subscription;
(b) Legal action, including claims for damages;
(c) Reporting to law enforcement authorities;
(d) Forfeiture of any refunds or credits.
13. PRIVACY AND DATA PROTECTION
13.1 Privacy Policy: Your use of the App is subject to the Company’s Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at www.aurator.app/privacy.
13.2 Collection of Personal Data: The Company collects, uses, and processes your Personal Data in accordance with:
(a) The Privacy Policy;
(b) The IT Act and rules made thereunder;
(c) Applicable data protection laws.
13.3 Consent: By using the App, you consent to the collection, use, storage, and processing of your Personal Data as described in the Privacy Policy.
13.4 Data Security: The Company implements reasonable security practices and procedures to protect your Personal Data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
13.5 Data Retention: The Company will retain your Personal Data for as long as necessary to:
(a) Provide the Services;
(b) Comply with legal obligations;
(c) Resolve disputes;
(d) Enforce these Terms.
13.6 Data Portability: You have the right to request a copy of your Personal Data in a structured, commonly used, and machine-readable format. Requests should be sent to privacy@myintellify.ai.
13.7 Right to Erasure: You have the right to request deletion of your Personal Data, subject to legal and regulatory requirements. Requests should be sent to privacy@myintellify.ai.
13.8 Third-Party Service Providers: The Company may engage third-party service providers to process Personal Data on its behalf. Such service providers are contractually obligated to protect your Personal Data.
13.9 Cross-Border Data Transfers: Your Personal Data may be transferred to, and maintained on, servers located outside of India. By using the App, you consent to the transfer of your Personal Data to countries that may have data protection laws different from those in India, provided that adequate safeguards are in place.
13.10 Cookies and Tracking Technologies: The App may use cookies and similar tracking technologies. For more information, please refer to our Cookie Policy.
14. AI TECHNOLOGY DISCLAIMER
14.1 Nature of AI-Generated Content:
The App uses artificial intelligence (AI) technology to generate responses, suggestions, and content (“AI-Generated Content”). You acknowledge and agree that:
(a) AI-Generated Content is probabilistic and generated based on patterns in data;
(b) AI-Generated Content may contain inaccuracies, errors, or inconsistencies;
(c) AI-Generated Content should not be relied upon as accurate, complete, or current;
(d) AI-Generated Content is provided for informational and entertainment purposes only.
14.2 No Professional Advice:
AI-Generated Content does not constitute and should not be construed as:
(a) Medical, health, or wellness advice;
(b) Legal advice;
(c) Financial advice;
(d) Professional advice of any kind.
If you require professional advice, consult a qualified professional.
14.3 User Responsibility:
You are solely responsible for:
(a) Evaluating the accuracy, completeness, and usefulness of AI-Generated
Content;
(b) Verifying any information before acting upon it;
(c) Any decisions made or actions taken based on AI-Generated Content.
14.4 No Warranty:
The Company makes no warranties or representations about:
(a) The accuracy, reliability, completeness, or timeliness of AI-Generated Content;
(b) The results that may be obtained from the use of AI-Generated Content;
(c) The correction of any errors in AI-Generated Content.
14.5 Limitation of Liability:
To the maximum extent permitted by law, the Company shall not be liable for any damages arising from:
(a) Your reliance on AI-Generated Content;
(b) Inaccuracies or errors in AI-Generated Content;
(c) Decisions made or actions taken based on AI-Generated Content.
14.6 Offensive or Inappropriate Content:
AI-Generated Content may occasionally be offensive, inappropriate, or not suitable for
all audiences. The Company does not endorse or take responsibility for AI-Generated Content.
14.7 Reporting Issues:
If you encounter AI-Generated Content that is inaccurate, offensive, or violates these Terms, please report it to support@aurator.app.
15. DISCLAIMERS AND WARRANTIES
15.1 App Provided “AS IS”
THE APP AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
(a) IMPLIED WARRANTIES OF MERCHANTABILITY;
(b) FITNESS FOR A PARTICULAR PURPOSE;
(c) NON-INFRINGEMENT;
(d) TITLE;
(e) ACCURACY;
(f) QUIET ENJOYMENT.
15.2 No Guarantee of Availability
THE COMPANY DOES NOT WARRANT THAT:
(a) The App will be available, uninterrupted, and error-free;
(b) Defects will be corrected;
(c) The App or the servers that make it available are free of viruses or other harmful components;
(d) The App will meet your requirements or expectations.
15.3 Use at Your Own Risk
YOU ACKNOWLEDGE THAT:
(a) Your use of the App is at your sole risk;
(b) You assume full responsibility for any risks associated with your use of the App;
(c) The Company is not responsible for any damage to your device, loss of data, or other harm resulting from your use of the App.
15.4 No Advice or Information
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE COMPANY OR THROUGH THE APP SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
15.5 Third-Party Content
THE COMPANY IS NOT RESPONSIBLE FOR ANY THIRD-PARTY CONTENT ACCESSED THROUGH THE APP, INCLUDING:
(a) The accuracy, copyright compliance, legality, or decency of third-party content;
(b) Third-party opinions, advice, or statements.
15.6 Applicable Law
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.
16. LIMITATION OF LIABILITY
16.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:
(a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
(b) LOSS OF PROFITS, REVENUE, DATA, OR USE;
(c) LOSS OF BUSINESS OPPORTUNITY OR GOODWILL;
(d) SERVICE INTERRUPTION;
(e) COMPUTER DAMAGE OR SYSTEM FAILURE;
(f) COST OF SUBSTITUTE SERVICES;
ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
16.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF:
(a) THE AMOUNT YOU HAVE PAID TO THE COMPANY IN SUBSCRIPTION FEES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
(b) INR 1,000 (RUPEES ONE THOUSAND ONLY).
16.3 Allocation of Risk
THE LIMITATIONS OF DAMAGES SET FORTH IN THIS SECTION 16 ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN THE COMPANY AND YOU. THE COMPANY WOULD NOT BE ABLE TO PROVIDE THE APP ON AN ECONOMICALLY REASONABLE BASIS WITHOUT THESE LIMITATIONS.
16.4 Applicable Law
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.
16.5 Consumer Protection Act
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT THE COMPANY’S
LIABILITY FOR:
(a) Death or personal injury caused by negligence;
(b) Fraud or fraudulent misrepresentation;
(c) Any LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE CONSUMER PROTECTION ACT OR OTHER APPLICABLE LAW.
17. INDEMNIFICATION
17.1 Indemnification Obligation
You agree to indemnify, defend, and hold harmless the Company, its parent, subsidiaries, affiliates, and their respective officers, directors, employees, agents, suppliers, and licensors (collectively, the “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to:
(a) Your use or misuse of the App;
(b) Your violation of these Terms;
(c) Your violation of any rights of any third party, including Intellectual Property Rights;
(d) Your User Content;
(e) Your violation of any applicable law or regulation;
(f) Any claim that your User Content caused damage to a third party.
17.2 Defence and Settlement
The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with the Company in asserting any available defences.
17.3 No Settlement Without Consent
You shall not settle any claim subject to indemnification under this Section 17 without the Company’s prior written consent.
17.4 Survival
This Section 17 shall survive termination of these Terms or your use of the App.
18. DISPUTE RESOLUTION AND GOVERNING LAW
18.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
18.2 Jurisdiction
18.2.1 For Consumer Users in India:
If you are a consumer residing in India, these Terms, their subject matter, and their formation are governed by Indian law. You and the Company both agree that the courts of Bengaluru, Karnataka, India, shall have exclusive jurisdiction to resolve any disputes arising out of or related to these Terms or the App.
18.2.2 For Users in Nepal or Bhutan:
If you are a resident of Nepal or Bhutan, any disputes shall be subject to the jurisdiction of courts in Bengaluru, Karnataka, India, or you may choose to resolve disputes in your local jurisdiction as permitted by applicable international treaties or agreements.
18.2.3 For Business Users:
If you are a business user, you irrevocably submit to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India, for the resolution of any disputes arising out of or related to these Terms or the App.
18.3 Dispute Resolution Process
18.3.1 Informal Resolution:
Before initiating any formal legal proceedings, you agree to first attempt to resolve the dispute informally by contacting the Company at support@aurator.app. The Company will attempt to resolve the dispute informally within 30 (thirty) days of receipt of your notice.
18.3.2 Mediation:
If the dispute cannot be resolved informally within 30 days, either party may propose mediation. Mediation shall be conducted by a mutually agreed-upon mediator in Bengaluru, Karnataka, India.
18.3.3 Arbitration:
If mediation is unsuccessful or if either party declines mediation, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved by arbitration administered by the Indian Council of Arbitration or such other arbitration body as may be mutually agreed upon, in accordance with:
(a) The Arbitration and Conciliation Act, 1996;
(b) The rules of the chosen arbitration body.
The seat of arbitration shall be Bengaluru, Karnataka, India, and the language of arbitration shall be English.
18.3.4 Arbitrator:
The arbitration shall be conducted by a sole arbitrator mutually agreed upon by the parties. If the parties cannot agree on an arbitrator within 14 (fourteen) days, the arbitrator shall be appointed in accordance with the rules of the chosen arbitration body.
18.3.5 Costs:
Each party shall bear its own costs of arbitration, including attorneys’ fees, unless the arbitrator awards costs to the prevailing party.
18.3.6 Binding Decision:
The decision of the arbitrator shall be final and binding on both parties, subject only to appeal as permitted under the Arbitration and Conciliation Act, 1996.
18.4 Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
18.5 Injunctive Relief
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other Intellectual Property Rights.
18.6 Limitation Period
Any cause of action or claim you may have arising out of or relating to these Terms or the App must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred.
19. GRIEVANCE REDRESSAL MECHANISM
19.1 Grievance Officer
In accordance with the IT Act and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Company has appointed a Grievance Officer to address your complaints and grievances related to the App.
Grievance Cell Details:
Email: grievance@myintellify.ai
Address: MyIntellify Technologies India Private Limited, HSR Sector 6, 14th Cross Road, L 158, 5th Main Rd, Sector 6, Bengaluru, Karnataka 560102, India
Contact Hours: Monday to Friday, 10:00 AM to 6:00 PM IST (excluding public holidays)
19.2 Filing a Complaint
19.2.1 You may file a complaint with the Grievance Officer if you have any concerns regarding:
(a) Violation of these Terms;
(b) Infringement of Intellectual Property Rights;
(c) Privacy concerns or data protection issues;
(d) Service deficiency or billing disputes;
(e) Objectionable content on the App;
(f) Any other grievances related to the App or Services.
19.2.2 Complaints should be sent to grievance@myintellify.ai with:
(a) Your name, email address, and contact number;
(b) Details of your Account (if applicable);
(c) Description of the complaint or grievance;
(d) Supporting documentation (if applicable);
(e) Relief or remedy sought.
19.3 Acknowledgement and Resolution
19.3.1 The Grievance Officer shall acknowledge receipt of your complaint within 48 (forty-eight) hours of submission.
19.3.2 The Grievance Officer shall endeavour to resolve the complaint within 15 (fifteen) working days from the date of receipt.
19.3.3 If the complaint requires additional investigation or documentation, the resolution period may be extended, and you will be informed accordingly.
19.4 Escalation
19.4.1 If you are not satisfied with the resolution provided by the Grievance Officer, you may escalate your complaint to:
Nodal Cell:
Email: nodalofficer@myintellify.ai
Contact: +91-89711-62502
19.4.2 The Nodal Officer shall review the escalated complaint and provide a final resolution within 7 (seven) working days.
19.5 Legal Recourse
19.5.1 If your complaint remains unresolved after exhausting the internal grievance redressal mechanism, you may seek legal recourse as provided under applicable laws, including:
(a) Filing a complaint with the consumer forum under the Consumer Protection Act, 2019;
(b) Initiating legal proceedings in courts of competent jurisdiction;
(c) Approaching regulatory authorities such as the Ministry of Electronics and Information Technology (MeitY) or the Reserve Bank of India (RBI) for payment related issues.
19.6 Reporting Illegal Content
19.6.1 If you encounter content on the App that is illegal, defamatory, or violates applicable laws, you may report it to the Grievance Officer at
19.6.2 The Company will take appropriate action in accordance with the IT Act and applicable laws, including:
(a) Removing or disabling access to such content;
(b) Terminating the Account of the user responsible;
(c) Cooperating with law enforcement authorities.
20. TERMINATION
20.1 Termination by User
20.1.1 You may terminate your Account at any time by:
(a) Using the account deletion feature in the App settings; or
(b) Contacting support@aurator.app with your termination request. 20.1.2
Upon termination by you:
(a) Your access to the App and Services will be discontinued;
(b) You remain obligated to pay all outstanding Subscription Fees and charges;
(c) The Company may, at its discretion, delete your Account and User Content in accordance with its data retention policies.
20.2 Termination by Company
20.2.1 The Company may suspend or terminate your Account and access to the App immediately, without prior notice or liability, for any reason, including but not limited to:
(a) Violation of these Terms;
(b) Suspected fraud, unauthorised access, or security breach;
(c) Non-payment of Subscription Fees;
(d) Illegal or harmful conduct;
(e) Court orders or directions from competent authorities;
(f) Discontinuation of the App or Services (with notice as provided in Section 20.4).
20.2.2 The Company reserves the right to refuse service, terminate Accounts, or remove or edit Content at its sole discretion.
20.3 Effect of Termination
20.3.1 Upon termination of your Account:
(a) All licenses and rights granted to you under these Terms will immediately cease;
(b) You must cease all use of the App;
(c) The Company may delete your Account, User Content, and all associated data, subject to applicable data retention laws;
(d) You will not be entitled to any refunds of Subscription Fees, except as expressly provided in Section 9.
20.3.2 Sections that by their nature should survive termination shall survive, including but not limited to: Sections 1 (Definitions), 11 (Intellectual Property), 14 (AI Disclaimer),
15 (Disclaimers), 16 (Limitation of Liability), 17 (Indemnification), 18 (Dispute Resolution), and 25 (General Provisions).
20.4 Discontinuation of App
20.4.1 The Company reserves the right to discontinue, suspend, or modify the App or Services at any time, where the Company deems it necessary due to:
(a) Changes in regulation or applicable law;
(b) Circumstances beyond the Company’s reasonable control;
(c) Protection of the Company’s legitimate business interests, including suspicion of fraud or security breaches.
20.4.2 In the event of discontinuation or material modification:
(a) The Company will provide 30 (thirty) days’ prior written notice to users, except where immediate action is required for legal, security, or safety reasons;
(b) Users will be provided with a reasonable opportunity to export their data;
(c) Pro-rata refunds may be provided for unused portions of prepaid Subscriptions, at the Company’s discretion.
21. MODIFICATION OF TERMS
21.1 Right to Modify: The Company reserves the right to modify, amend, or update these Terms at any time at its sole discretion.
21.2 Notice of Changes:
(a) Material changes to these Terms will be notified to you via:
(i) Email to the address registered with your Account; and/or
(ii) In-app notification; and/or
(iii) Posting an updated version of the Terms on www.aurator.app.
(b) The “Last Updated” date at the top of these Terms will be revised to reflect the date of the most recent changes.
21.3 Effective Date of Changes:
(a) Changes to these Terms shall become effective:
(i) 30 (thirty) days after notice is provided for material changes affecting your rights or obligations; or
(ii) Immediately upon posting for minor, non-material changes.
(b) Material changes include, but are not limited to, changes to: - Pricing or Subscription Fees; - Payment terms; - Refund policies; - Dispute resolution procedures; - Limitation of liability; - Termination provisions.
21.4 Acceptance of Changes:
(a) Your continued use of the App after the effective date of changes constitutes your acceptance of the modified Terms.
(b) If you do not agree to the modified Terms, you must:
(i) Cease using the App; and
(ii) Cancel your Subscription in accordance with Section 9.
21.5 Review Obligation: You are responsible for reviewing these Terms periodically to stay informed of any changes. The Company will make reasonable efforts to highlight material changes, but it is your responsibility to review the updated Terms.
22. ELECTRONIC COMMUNICATIONS AND DISCLOSURES
22.1 Consent to Electronic Communications
22.1.1 By using the App, you consent to receive communications from the Company electronically, including:
(a) Notices, agreements, disclosures, and other information;
(b) Subscription confirmations and invoices;
(c) Marketing and promotional communications (where you have opted in);
(d) Updates about the App and Services;
(e) Customer support communications.
22.1.2 Electronic communications will be provided via:
(a) Email to the address registered with your Account;
(b) In-app notifications;
(c) Posting on www.aurator.app;
(d) SMS or messaging services (where applicable).
22.2 Electronic Signatures
22.2.1 You agree that your electronic acceptance of these Terms (by clicking “I Accept,” creating an Account, or using the App) constitutes your signature, consent, and agreement to be bound by these Terms.
22.2.2 This electronic record is generated by a computer system and does not require any physical or digital signatures in accordance with the IT Act.
22.2.3 Electronic contracts, records, and signatures shall have the same legal effect as their paper equivalents.
22.3 Hardware and Software Requirements
To receive and view electronic communications, you must have:
(a) A device with internet connectivity (computer, smartphone, or tablet);
(b) An up-to-date web browser or mobile app;
(c) A valid email address;
(d) Software capable of reading PDF files (for invoices and receipts).
22.4 Withdrawal of Consent
22.4.1 You may withdraw your consent to receive electronic communications by:
(a) Contacting support@aurator.app with your request; or
(b) Using the opt-out feature in your Account settings (for marketing
communications).
22.4.2 Withdrawal of consent may result in:
(a) Inability to access certain features of the App;
(b) Termination of your Account if essential communications cannot be delivered;
(c) You will still receive critical transactional communications (e.g., payment confirmations, legal notices).
22.5 Updating Contact Information
22.5.1 You are responsible for maintaining an active and valid email address and updating your contact information in your Account settings.
22.5.2 Communications sent to the email address registered with your Account shall be deemed received by you, whether or not you actually receive them due to:
(a) Incorrect or outdated contact information;
(b) Email filtering or spam settings;
(c) Technical issues beyond the Company’s control.
23. THIRD-PARTY LINKS AND SERVICES
23.1 Third-Party Links: The App may contain links to third-party websites, applications, or services (“Third-Party Services”) that are not owned or controlled by the Company.
23.2 No Endorsement: The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any Third-Party Services. The inclusion of any link does not imply endorsement by the Company.
23.3 User Responsibility: You acknowledge and agree that:
(a) The Company is not responsible or liable for any damage or loss caused by or in connection with your use of any Third-Party Services;
(b) Your use of Third-Party Services is at your own risk;
(c) You should review the terms and conditions and privacy policies of any ThirdParty Services before using them.
23.4 Third-Party Content: Any content, products, or services offered by third parties through the App are provided by those third parties and not by the Company. The Company does not warrant the accuracy, quality, or reliability of Third-Party Content.
23.5 Transactions with Third Parties: Any transactions you enter into with third parties through or via the App are between you and the third party. The Company is not a party to such transactions and is not liable for any issues arising from them.
23.6 Release: You release the Company from any claims, demands, and damages arising out of or related to your use of Third-Party Services or your interactions with third parties.
24. FORCE MAJEURE
24.1 Definition: A “Force Majeure Event” means any event or circumstance beyond the reasonable control of the Company, including but not limited to:
(a) Acts of God (earthquakes, floods, storms, fires, epidemics, pandemics);
(b) War, terrorism, armed hostilities, invasion, or civil unrest;
(c) Government actions, including embargoes, restrictions, or regulations;
(d) Strikes, lockouts, or labour disputes (excluding those involving the Company’s own employees);
(e) Failure or disruption of telecommunications, internet, power supply, or utilities;
(f) Cyber-attacks, hacking, or denial-of-service attacks;
(g) Failures by third-party service providers, including Payment Gateways, hosting providers, or cloud service providers.
24.2 Suspension of Obligations: The Company shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by a Force Majeure Event.
24.3 Notice: If a Force Majeure Event occurs, the Company will:
(a) Provide notice to affected users as soon as reasonably practicable;
(b) Take reasonable steps to mitigate the effects of the Force Majeure Event;
(c) Resume performance of its obligations as soon as the Force Majeure Event has ceased or its effects have been mitigated.
24.4 Duration: If a Force Majeure Event continues for more than 30 (thirty) consecutive days, either party may terminate these Terms upon written notice to the other party without liability.
24.5 Refunds: In the event of termination due to a Force Majeure Event, the Company may, at its discretion, provide pro-rata refunds for unused portions of prepaid Subscriptions.
25. GENERAL PROVISIONS
25.1 Entire Agreement
These Terms, together with the Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and the Company with respect to the App and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.
25.2 Waiver
No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
25.3 Severability
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason:
(a) Such provision shall be eliminated or limited to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect; and
(b) The invalidity or unenforceability of such provision shall not affect the validity or enforceability of any other provisions of these Terms.
25.4 Assignment
25.4.1 You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of the Company.
25.4.2 The Company may assign, transfer, or delegate its rights and obligations under these Terms without your consent in connection with:
(a) A merger, acquisition, corporate reorganisation, or sale of all or substantially all of its assets;
(b) Delegation to a third-party service provider to perform services on behalf of the Company.
25.4.3 These Terms shall be binding upon and inure to the benefit of the parties and
their respective successors and permitted assigns.
25.5 No Third-Party Beneficiaries
These Terms are for the benefit of, and shall be enforceable by, the parties hereto and their respective successors and permitted assigns. These Terms are not intended to confer any right or benefit on any third party.
25.6 Notices
25.6.1 Notices to the Company shall be sent to:
MyIntellify Technologies India Private Limited
HSR Sector 6, 14th Cross Road, L 158, 5th Main Rd, Sector 6, Bengaluru, Karnataka 560102, India
Email: legal@myintellify.ai
25.6.2 Notices to you shall be sent to the email address registered with your Account or via in-app notification.
25.6.3 Notices shall be deemed received:
(a) If sent by email: 24 hours after transmission (unless the sender receives a delivery failure notification);
(b) If sent by post: 7 days after mailing;
(c) If sent via in-app notification: Upon posting in the App.
25.7 Language
These Terms are prepared and executed in the English language, which shall be the controlling language in all respects. Any translation of these Terms is for convenience only and shall not be binding on the parties.
25.8 Relationship of Parties
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and the Company. You have no authority to bind the Company or make commitments on behalf of the Company.
25.9 Equitable Relief
You acknowledge that any breach or threatened breach of these Terms may cause irreparable harm to the Company for which monetary damages may be inadequate. Accordingly, the Company shall be entitled to seek equitable relief, including injunction and specific performance, without the necessity of proving actual damages.
25.10 Survival
Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: Sections 1 (Definitions), 11 (Intellectual Property), 14 (AI Disclaimer), 15 (Disclaimers), 16 (Limitation of Liability), 17 (Indemnification), 18 (Dispute Resolution), 19 (Grievance Redressal), and this Section 25 (General Provisions).
25.11 Headings
The headings and subheadings in these Terms are included for convenience only and shall not limit or otherwise affect the interpretation of these Terms.
25.12 Interpretation
In these Terms, unless the context otherwise requires:
(a) “Including” and “include” mean “including without limitation” and “include without limitation,” respectively;
(b) References to days mean calendar days unless otherwise specified;
(c) References to writing include emails and electronic communications.
25.13 Contact Information for Questions
If you have any questions about these Terms, please contact us at:
Email: legal@myintellify.ai
Support: support@aurator.app
Phone: +91-89711-62502
END OF TERMS OF USE
By using the Aurator App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
MyIntellify Technologies India Private Limited
CIN: U58200KA2025PTC198453
GST:29AASCM9910G1ZV
Registered Office: HSR Sector 6, 14th Cross Road, L 158, 5th Main Rd, Sector 6, Bengaluru, Karnataka 560102, India
Email: info@myintellify.ai
Website: www.aurator.app
© 2026 MyIntellify Technologies India Private Limited. All rights reserved.

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